Test Results
Test results will not be given over the phone as reception staff are not qualified to discuss this with you; only your doctor. These results must be interpreted by the doctor and we maintain 100% confidentiality. You may ring to see if your results are in and make an appointment to discuss this with your doctor.
We also issue reminder SMS/phone calls for ongoing health concerns. Also, all relevant information is sent to the appropriate bodies for recording on national/state/territory reminder systems/registers.
Management of Your Personal Health Information/Privacy
If you would like to have access to your medical records or get a copy of them please ask the doctor about it.
Your medical record is a confidential document. It is a policy of this practice to maintain privacy and security of it at all times. We will not disclose your personal health information to a third party unless you have consented to it or if you are at risk of harm without treatment and you are unable to give consent.
Personal Health Information may be disclosed for the following reasons:
For communicating relevant information with other treating doctors, specialists or allied health professionals, for follow up reminder/recall notices, accounting procedures, accreditation, disease notification as required by law for court orders or subpoenas or research purposes.